Mastering the Art of Customer Journeys Workshop - January 24th

Captivate and Delight Your Customers.

 We all know the customer journey is important. Sure.

But how many of us have correctly evaluated the various touch points, their importance and how to best interact at each client intersection point?

If for you (like me), it's not a bad idea to go back to the drawing board and make sure your ducks are in a row, this workshop is for you. 

This upcoming workshop is facilitated by Julie de Meyer

Held on Wednesday 24th of January between 09:00 and 11:00 in Nyon. You'll find more information here.

We'll be considering these questions: 

Is your customer journey optimized for success?

How do you gauge customer satisfaction and encourage positive word-of-mouth?

What strategies do you use to foster customer loyalty and retention?

How do you harness strategic insights from your customers?

Join us for a dynamic live workshop where you'll dive deep into your customer journey map, ensuring it's finely tuned for excellence.

What You Will Learn?

• What is a Customer Journey exactly and how does it apply to me?
• Identifying The 5 Key Elements for success
• Roll up your sleeves and actively participate in exercises to enhance your own customer journey
• Engage in dynamic discussions with experts and peers

At the heart of it all, you'll gain more than knowledge; you'll become part of a vibrant network of like-minded MASTERMINDS, ready to elevate their customer journeys to new heights.

About Your Trainer:

Julie, dynamic Swiss solopreneur coach, is your go-to expert for enhancing efficiency in your do-good solopreneur venture.

With a background in hospitality management from the world-renowned school EHL and design skills from NESAD in Boston, Julie brings a unique blend of service excellence and artistic flair to her coaching.

When not at Masterminds get-togethers, she specializes in optimizing the customer journey, offering a ready-to-use toolkit tailored for solopreneurs, including brand elements, documents, templates, and core business systems.

You can see all upcoming events here, or register directly for the customer journey workshop here - don't forget to use your registration code if you are part of the Mastermind community.