Captivate and Delight Your Customers.

 We all know the customer journey is important. Sure.

But how many of us have correctly evaluated the various touch points, their importance and how to best interact at each client intersection point?

If for you (like me), it's not a bad idea to go back to the drawing board and make sure your ducks are in a row, this workshop is for you. 

This upcoming workshop is facilitated by Julie de Meyer

Held on Wednesday 24th of January between 09:00 and 11:00 in Nyon. You'll find more information here.

We'll be considering these questions: 

Is your customer journey optimized for success?

How do you gauge customer satisfaction and encourage positive word-of-mouth?

What strategies do you use to foster customer loyalty and retention?

How do you harness strategic insights from your customers?

Join us for a dynamic live workshop where you'll dive deep into your customer journey map, ensuring it's finely tuned for...