Coming up on the events calendar: Elevate your Customer Journey

Circle Monday the 23rd of September on your calendars, because the MasterMinds community is bringing you "Elevate your Customer Journey". A workshop that is back by popular demand facilitated by Julie de Meyer.

What’s On? Get involved in a morning where you will be invited to reflect on the different touchpoint with your customer all along the sales funnel. When do you connect with them? What channel is used and what do you want to give them when? There’s something to take away and both reject and act upon for everyone!

Venue and Timing Location: The B-inspired Clubhouse Rue Nicole 3, 1267 Nyon. Time: 09:30 to 11:30

Book Your Tickets! You can book your place by visiting the following link. Remember to use your discount codes for MasterMinds Community members. For non community members (yet :-)), the registration fee the CHF55.- 

Network and Connect The Elevate your Customer...

On the 11th of June we had our summer party at the new Clubhouse. Hit the play button for a welcome message...!

It was an opportunity for us all to get together, MasterMinds members and friends and not so much network as get to know each other a little better ... from a different angle lets say!

Get a new nickname.
Of course there will always be a game of some sort... :-) I just can't resit. 
This time around it was all about learning what your conversation partner is passionate about. As participants listened to their partners give some insight as to what they love to do, they were given the task to come up with a nickname for them based on what they perceived. One the receiver liked may I add!
This nickname went onto the name tags and so it fuelled some interesting conversations post-ice breaker too. 

Who knew we had such a musical community?
We could have made a band with "Sax", "Starmania", "Maestro", "Rhythm" and "Treble Clef" 
As I look at the picture I see...

On the 6th of March we held our very first networking apero. An opportunity for our MasterMinds members to meet each other in a more casual way. It was also a nice chance to invite more people from the area that also felt like networking in a relaxed atmosphere.

And wow...So - Many - People!
I lost count, we were around 60-70 people I think?

It truly is fast becoming a community beyond networking!

- The energy was high
- The group was so diverse
- We broke the ice with a few playful questions
- Great connections made
- Our community is growing!

There are a few upcoming free events, feel free to register and come and join us.

 Mastermind Open doors

If you are curious about the actual MasterMinds and want to know more about how the meetings actually work join us next
Monday 11th of March 09:00-11:00 for a coffee and information morning in Nyon. Register here

Next networking apero:

17th of April 18:00-20:00 Dive Bar in Gland. Register here

I hope to see you at an...

Mastermind Workshop: Crystal Clear Communication & Content Strategy

This workshop is facilitated by Pauliina Rasi

Are your communication and content constantly driving new clients behind your door?

Do they serve your existing clients in the optimal way?

Help you move closer towards your goals and vision?

Register here to join us!

Effective communication and quality content are powerful tools to attract, nurture and even serve clients. 

But too often, they turn into an additional item on your already full to-do list - without turning into reliable business results. 

In this workshop, we'll look into all the aspects of your communication and content using the wheel of communication.

This allows you to gain clarity and make smart decisions about where your time is best spent and let go of the rest with a good conscience. 

Together, we will:

• Evaluate your current communication & marketing portfolio
• Set goals for the upcoming...

Do you find you are often "stuck" on the same issue?
Turn the problem upside down, and look at it from a different angle.


Have you ever thought about how much other professionals, in in unrelated fields, can help you look at your own business from a fresh angle?

During our creative problem solving workshop held by Adi Muslic we did just this.

Adi’s expertise in project management is mostly from working with big organisations, but the post-it fuelled creative problem-solving method applies perfectuly to small businesses as well.

Here are five takeaways I walked away with:

1. Approach the problem from a different angle.
Brainstorm solutions on sticky notes & draw them too… This opens up your thinking to new solutions!

2. Tap into collective intelligence - don’t ruminate about it alone.
Set a problem-solving coffee date with a trusted group of entrepreneurs and get creative.

3. Have the courage to eliminate the weakest solutions.
Keep only the...

Captivate and Delight Your Customers.

 We all know the customer journey is important. Sure.

But how many of us have correctly evaluated the various touch points, their importance and how to best interact at each client intersection point?

If for you (like me), it's not a bad idea to go back to the drawing board and make sure your ducks are in a row, this workshop is for you. 

This upcoming workshop is facilitated by Julie de Meyer

Held on Wednesday 24th of January between 09:00 and 11:00 in Nyon. You'll find more information here.

We'll be considering these questions: 

Is your customer journey optimized for success?

How do you gauge customer satisfaction and encourage positive word-of-mouth?

What strategies do you use to foster customer loyalty and retention?

How do you harness strategic insights from your customers?

Join us for a dynamic live workshop where you'll dive deep into your customer journey map, ensuring it's finely tuned for...